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Media Relations - Marketing Communications - Project Management
Web Design and Content Development - Technical Writing/Online Help
Video Production - Photography
| Business Systems | Microsoft Office (Access, Word, Excel, PowerPoint and Project), WordPerfect Office, ACT!, Quicken/Quickbooks, Dragon Naturally Speaking | 15+ Yrs |
| Web Design, Online Help | Macromedia Dreamweaver, Fireworks and RoboHelp, Microsoft FrontPage, HTML 4.0 (Hand Coding), CSS (Cascading Style Sheets), Search Engine Optimization, Quadralay Webworks Publisher, ComponentOne Doc-To-Help, XML, ADA Section 508 Compliancy | 15+ Yrs |
| Print Production | Adobe PageMaker, InDesign, FrameMaker (with SGML), Acrobat and Microsoft Publisher, electronic pre-press file preparation. | 15+ Yrs |
| Broadcast Production | Sony MiniDV, Sony Beta SP, Pinnacle Studio DV editor, Adobe Premier, Apple QuickTime, Real Audio/Video, AVI/WMV media | 15+ Yrs |
| Graphic Design | Adobe Photoshop and Illustrator; CorelDraw Graphics Suite, Image scanners (flat artwork, prints and transparencies), raster/photo image manipulation, vector-based graphics | 15+ Yrs |
| Photography | Digital and 35 mm film, Lighting and Set Design, BW and Color film processing and printing | 15+ Yrs |
| Platforms | MS-DOS, Windows (3.1 through XP Pro), Mac OS, UNIX, Pascal, Fortran, VAX Assembly, Peer-to-Peer (Windows 98, XP Home and XP Pro) and Client/Server networks (Windows NT4.0 and 2000), Citrix, Symantec PC Anywhere | 15+ Yrs |
| Internet Browsers | Internet Explorer, Netscape Communicator, Mozilla, Opera, FTP | 15+ Yrs |
- 2003 Goldie, AK Broadcasters Assoc., for "If We Dance, Story of the Midnight Sun Intertribal Powwow" (Field Producer), KUAC Television (PBS).
- Chuck Keim Award for Excellence in Magazine Journalism.
- Federal Information Systems Security Awareness Certified.
- BA Journalism, University of Alaska Fairbanks (Minor, Computer Science and 3.25 GPA).
- Diablo Valley College, Pleasant Hill, CA. Human Resource Management, Computer Science, Creative Writing. (Dean's List)
- Solano Community College, Suisun City, CA. Radio and Television Script Writing, Cinematography, Social, Physical and Environmental Sciences, Creative Writing and Calculus.
- Electronic theory and digital communication systems operation, maintenance and repair, U.S. Navy.
- Formal education was augmented by extensive on-the-job training in web site design, technical writing, page layout and design, video production, and commercial photography.
PROFESSIONAL EXPERIENCE
Corporate:
SUSS MicroTec, Waterbury Center, VT
Sr. Technical Writer (Direct Contract)
(www.suss.com)
2006-2007
- Developed hardware/software document for complex microelectronic manufacturing systems
- Created next-generation (web-based and single-sourcing) development process designed to reduce product development time while increased clarity, accuracy, and usability.
Technical Writer/Editor (Contract Position)
(www.ibm.com)
2006
- Edited, formatted and prepared for publishing (electronic and print) detailed design manuals and technology evaluation reports for advanced microelectronic devices under tight deadlines, often communicating with subject matter experts who used English as a second language.
Efficiency Vermont, Burlington, VT (through The Technical Connection, Burlington, VT)
Technical Writer/Online Help (Contract Position)
(www.efficiencyvermont.com)
2005
- Worked with IT and Education staffs to developed Knowledge-Based Information Technology Tool (KITT) reference guide and online Help using single-source concepts under tight deadlines in a virtual office environment.
Media Producer/Webmaster/Technical Writer
( www.lectrosonics.com/)
2004-2005
- Redesigned and optimized (SEO/SEM) corporate web site resulting in 50% increase in traffic within six months of release.
- Implemented documentation review process that increased customer satisfaction, while reducing waste and production time.
- Created B2B and B2C marketing materials that integrated the Internet, marketing CD-ROMs, and printed product brochures and technical data sheets as individual components in an overall cohesive message in response to customer needs and as part of a corporate branding campaign.
Technical Writer (Contract Position)
2002-2003
- Developed development plan for project that accelerated product schedule while also increasing deliverables to include printed user guides and web-base Help for large spatial database management system.
Technical Proposal Writer
2002-2002
- Improved proposal development and review process that reduced response time while nearly doubling success rate.
- Created multi-company virtual team environments to expand opportunities through collaborative ventures.
Web Coordinator (Half-time position)
2001-2002
- Moved corporate and donor web sites to ADA Section 508 compliancy.
- Created innovative, cost effective user delivery system for statewide “one-stop-shopping” legal information site that was adopted by national funding organization.
Sr. Technical Writer (Contract Position)
2001
- Provided graphics and editorial support for Tivoli Systems Manager publication team operating in an ISO-9000 environment.
Proposal Coordinator/Academic Services Supervisor (Term funded)
1999-2000
- Reduced department overhead by developing standardized proposal development and tracking tools.
- Created effective marketing effort for Dean’s quest to replace an aging oceanographic research vessel with a more advanced vessel capable of navigating the Arctic ice pack.
Operations/Marketing Manager (for both Fairbanks and Anchorage outlets)
1996-1998
- Developed marketing effort (Internet, radio, television, newspaper, newsletter and employee training) that significantly increased recognition of firm and its offerings statewide.
Geist Associates, Burlington, VT (currently used as online resume/portfolio)
Note: Geist Associates is dedicated to independent creative projects.
- Award winning field producer (If We Dance, Story of the Midnight Sun Intertribal Powwow), producer/writer for two “extreme” Alaskan winter sporting event television specials, field producer for daily network coverage of the 1000 Mile Yukon Quest International Sled Dog Race.
- Web designer/developer for sites ranging from on-line art galleries to Native American cultural events.
OTHER EXPERIENCES
Fairbanks North Star Borough, Rural Services Div., Birch Hill Service Area, Fairbanks, AK
Service Area Road Commissioner (Volunteer Position-10 years)
- Created and maintained road maintenance and upgrade plans and budget for local road service area.
Marketing Director/Secretary Board of Directors
- Created strategic business and marketing plans and all corporate marketing materials (brochures, white papers, videos, etc.) for company’s expansion of its arctic proven waste and wastewater treatment systems into North American and Caribbean markets.
Editor/Media Specialist (Grant Funded Position)
- Successfully moved Fairbanks Arts from newsletter to acclaimed consumer-oriented 16-page, tricolor, bimonthly magazine.
Founding President (Volunteer Position)
- Guided the planning of Alaska’s first international hydrogen opportunities conference.
Business/Marketing Manager, Writer/Editor
- Created strategic business and marketing plans for successful internationally circulated sports/lifestyle color magazine.
Sr. Technical Writer/Writing Group Supervisor
- Organized company’s first formal technical writing department, including selecting and supervising technical writing and illustration staffs.
Senior Technical Writer (Contract)
Western Technical Associates, Benicia, CA
Technical Writer (Contract)
U.S. Navy, Naval Security Group
Communication Technician, Vietnam Era Veteran, Honorable Discharge